Terms of service

Glow makes the products in your images and videos shoppable, on your public Glow page and, on paid plans, embedded on your own site. Using Glow means agreeing to these terms.

You sign in with Google or an emailed link; there is no password to protect, but the email account you use is your key, so keep it secure. You must be at least 18 to open an account. You are responsible for what is posted from your account.

The Creator plan is free. The Small Business plan is $49 per month (launch sale from $99) and the Business plan is $499 per month, each after a 14-day free trial, billed by card through Stripe; a card is required to start a trial once billing is live, and it is charged when the trial ends unless you cancel first. Cancel anytime; cancellation takes effect at the end of the paid period, and we do not give partial refunds for unused time unless the law where you live requires it. Each plan has stated limits (length, volume, and tracked objects); they are listed on the pricing page and enforced by the product. We can change prices with 30 days notice by email; changes never apply mid-period.

What you upload stays yours. You give us the license we need to run the product: to store, process, track, and display your images and videos on your page, in your embeds, and in the player. You can delete your videos or your whole account at any time from the account page, and deletion removes the media from our storage. Only upload what you have the rights to, and disclose your affiliate relationships where the law or a program requires it.

No unlawful content, no content that infringes someone else's rights, no malware or deceptive links behind tracked objects, and no probing, scraping, or disrupting the service. We can suspend or close accounts that break these rules.

Glow is provided as it is, without warranties. We work to keep it up but do not promise uninterrupted availability on shared plans; dedicated uptime is an Enterprise arrangement. Our total liability to you is capped at what you paid us in the twelve months before the claim. We are not a party to sales between you and the stores your links point to.

If these terms change in a way that matters, account holders are emailed before the change takes effect. These terms are governed by the laws of the State of New York, United States.