Terms of service

intirn makes the products in your images and videos shoppable: on your public intirn page, embedded on your own site on paid plans, and on a Shopify store through the intirn for Shopify app. Using intirn means agreeing to these terms.

You sign in with a social account or an emailed link; there is no password to protect, but the email account you use is your key, so keep it secure. You must be at least 18 to open an account. You are responsible for what is posted from your account.

These plan and billing terms apply to plans bought on intirn.com. The Creator plan is free. The Small Business plan is $49 per month (launch sale from $99) and the Business plan is $499 per month, each after a 14-day free trial, billed by card through our payment processor; a card is required to start a trial once billing is live, and it is charged when the trial ends unless you cancel first. Cancel anytime; cancellation takes effect at the end of the paid period, and we do not give partial refunds for unused time unless the law where you live requires it. Each plan has stated limits (length, volume, and tracked objects); they are listed on the pricing page and enforced by the product. We can change prices with 30 days notice by email; changes never apply mid-period.

If you use intirn through the Shopify app, any charges for it are billed by Shopify through Shopify’s billing and appear on your Shopify invoice, under Shopify’s terms for app charges; the intirn.com card billing above does not apply to them. Cancelling the plan in the app, or uninstalling the app, stops future charges. Uninstalling removes intirn’s embed from your theme, so your store shows its own images again. Photos intirn copied into your store’s Files, at your request, stay in your Files after you uninstall; you can delete them there. You authorise intirn to read your products and themes and to add those photos and the embed settings, only to provide the service you set up. 48 hours after you uninstall, the images and videos in your store’s own intirn account are deleted permanently; an intirn.com account you linked to the store keeps its own content.

For your shoppers’ data, you are the controller and intirn processes it on your behalf, under these terms:

• Subject matter: showing shoppable images and videos on your store and measuring how shoppers use them: pseudonymous viewing events and the intirn-attributed lines of your orders, as described in the privacy policy. No shopper names, emails or addresses.
• Duration: while the app is installed, plus the 48 hours before Shopify’s deletion request.
• Your instructions: intirn processes this data only to provide the service you set up in the app, and for no other purpose.
• Sub-processors: the providers listed in the privacy policy, each bound to equivalent obligations. We update that list before adding one.
• Security: encryption in transit, access tokens encrypted at rest, access limited to what running the service needs, and notice to you without undue delay if a breach affects your data.
• Deletion: 48 hours after you uninstall, on Shopify’s request, your store’s data is deleted and its viewing events are anonymised.
• Assistance: we help you answer shoppers’ data requests (Shopify forwards them to us) and regulators’ questions about this processing.

What you upload stays yours. You give us the license we need to run the product: to store, process, track, and display your images and videos on your page, in your embeds, and in the player. You can delete your videos or your whole account at any time from the account page, and deletion removes the media from our storage. Only upload what you have the rights to, and disclose your affiliate relationships where the law or a program requires it.

No unlawful content, no content that infringes someone else's rights, no malware or deceptive links behind tracked objects, and no probing, scraping, or disrupting the service. We can suspend or close accounts that break these rules.

intirn is provided as it is, without warranties. We work to keep it up but do not promise uninterrupted availability on shared plans; dedicated uptime is an Enterprise arrangement. Our total liability to you is capped at what you paid us in the twelve months before the claim. We are not a party to sales between you and the stores your links point to.

If these terms change in a way that matters, account holders are emailed before the change takes effect. These terms are governed by the laws of the State of New York, United States.